As we mentioned, we've been offering collectable items online since 1997. The type of items may have changed over the years (from antique clothing and jewellery to dolls), but our complete and whole-hearted commitment to quality and customer service has not.
We have always provided, and will continue to provide:
1) genuine, quality goods
2) honest, reliable descriptions of our goods
3) safe packing and,
4) quick shipping at only the actual shipping cost with no additional "handling" fees, in short, all of the things that are necessary to make an online transaction pleasant and happily memorable.
We strove to provide "eBay Five Star Service" before eBay ever considered that policy, and we still do. Please check our feedback on eBay under our eBay identity: "TheDollRemembersWhen", formerly "vintagefashionbuff".
Since no Commitment to Quality and Service can be considered top-notch without a return policy, we have one of those as well. Please consult our Order Desk page for a full discussion of our position on returns and refunds.
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